The Inaugural Patient-Centred Care Symposium

13 Dec

Jane Hollett, RN, PCC  Project Manager & Donna Sherman, RN, PCC Coach

In March 2004, UHN launched our three-year Patient-Centered Care plan (PCC). The aim of the plan was to introduce new ways of delivering PCC, while looking at measurable goals to improve the patient’s experience.  In the years that have followed, PCC has been embedded in our organizational philosophy and strategic objectives.

From four hour workshops, to lunch and learns, from the 3-Day Comprehensive course, to customized PCC initiatives, PCC has evolved from a seemingly simple notion, to a way of being in relationship with our patients and families as well as our colleagues. PCC is about reflective practice and lifelong learning, where it underpins all that we do. Safety is not achieved without considering the patient’s perspective.  Cultural Competence and Health Equity are guided by the PCC core values of Respect, Human Dignity, and Person as Leader.  Finally, Patient Engagement and Patient as Partners cannot occur without the PCC standards at the core of every interaction we have. Continue reading 

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UHN Care Delivery Review

28 Nov

Ross Riggs, RN MN, Manager, Nursing Information Systems

Several years ago on inpatient units and a number of ambulatory areas at UHN nurses and clinical leaders participated in a Care Delivery Review. The review gave us a better understanding of our patient and family care requirements thus, ensuring that we have the right staffing and supports in place to best deliver this care. The questionnaire used during the Review is called the Patient Care Needs Assessment (PCNA). The first time the PCNA was used at UHN we were transforming the General Internal Medicine (GIM) program. At that time, the PCNA provided us with valuable information about the GIM patient care needs. Continue reading 

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Welcome to UHN Kuwait Nursing

1 Nov

 Rita Graves RN, BSc, BScN, MN, CHPCN (C)

Hello/Marhaba/ مرحبا

Welcome to UHN Kuwait Nursing.  My name is Rita Graves and I am the UHN Associate Director of Nursing at the Kuwait office.  My responsibilities include Nursing and Allied Health.

Some of you reading this may already be aware of the UHN partnership with the Kuwait Cancer Control Center (KCCC), for other readers, you may not have heard about us.  We are a small UHN team that is working towards improving the patient experience through quality initiatives.  Continue reading 

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A New Paradigm of Nursing Education

28 Jun
Baiba Zarins, Project Manager, Global Practice

University Health Network is proud to collaborate with our academic partner, Nipissing University, located in North Bay, Ontario to facilitate an innovative second degree BScN nursing program. This program is completely embedded within point of care practice settings amongst six Toronto based academic health care teaching facilities. This new paradigm of nursing education allows for students to engage in focused learner driven, narrative inquiry based curriculum of discovery model. Students act as inquirers and creators of knowledge to direct their educational experiences. Both student and faculty participate as partners to engage in learning objective collaborations, enhance scholarly practice, and promote leadership and research with an active voice in health care.  Students will be immersed within point of care settings to experience the health care continuum and integral network between patient, families, health care interprofessional team and community influencers of health. 

The inaugural launch is scheduled for September 6th, 2011, with the program divided into six semesters over two years. UHN expects to facilitate learning experiences for 8 to 10 students annually within our extensive array of programs and services in collaboration with a full-time UHN based SPP faculty advisor. The aim of this program is to graduate nurses who are practice ready scholar practitioners; capable of nursing within our current evolving and complex health care landscape. For program and application information please visit Nipissing University: Scholar Practitioner Program online.

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Digital Signage Update: Transforming Communication for UHN Nurses

7 Jun
Cathy Johnson, Project Manager Nursing Innovations and Agnese Bianchi, Project Manager, Nursing Practice & Informatics

Nursing at University Health Network (UHN) is pleased to announce the implementation of an additional eighteen digital signage monitors as a part of the Nursing Digital Signage project. A total of fifty-two monitors have been launched, with 4 scheduled for launch in the coming week. This will bring the total number of digital signage monitors to fifty-six, fifty-three in clinical areas and an additional 3 in public/corporate areas. Continue reading 

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